Informativa sulla Privacy

Categorie di informazioni personali raccolte

Al fine di offrire un servizio interattivo ottimizzato, sicuro e legalmente conforme, i nostri server elaborano le seguenti classificazioni di informazioni sugli utenti:

  • Dati di Identità e Contatto: Nome e cognome legali, indirizzo email valido, numero di telefono e data di nascita ufficiale, utilizzata anche per confermare il requisito obbligatorio della maggiore età (18+).
  • Dati Tecnici e di Dispositivo: Indirizzo IP corrente, tipo e versione del browser, specifiche del sistema operativo, telemetria di rete e identificatori hardware del terminale.
  • Usage and Session Data: Chronological logs of interactions with our features, duration of active connections, and navigation paths within the interface.
  • Financial and Transactional Data: History of deposits, withdrawal requests, account balances, and general operational activity logs associated with the platform's services.
  • Support Communication Data: Full transcripts, notes, and metadata generated whenever you communicate with our customer support teams.

Legal basis for data processing

We process your personal records only when valid legal justifications are present, which typically include:

  • Contractual Fulfillment: Necessary to verify eligibility, set up your personal user profile, and perform the platform's core services.
  • Legitimate Business Interest: Required to protect our server architecture, conduct security checks, and identify or mitigate technical fraud.
  • Legal Obligations: Mandated under current Italian regulatory frameworks for identity verification and record-keeping.
  • Explicit User Consent: Applied when you intentionally choose to engage in advanced analytics or receive optional promotional notifications.

Purposes for Information Use

The data collected by our systems are strictly intended for managing user registrations, resolving technical support requests, protecting the server perimeter, investigating potential policy violations, and preventing unauthorized cyber activities that could compromise the platform's security.

Data Retention Criteria

We retain personal files only for the period of time specifically necessary to fulfill the operational objectives described in this policy or to comply with mandatory retention limits set by applicable financial and audit regulations in Italy. Once these terms expire, the information is permanently deleted through secure digital erasure procedures or transformed using irreversible anonymization algorithms.

Sharing with Data Processors

Sportaza does not participate in the sale, rental, or commercial distribution of user profiles to third-party marketing operators. Your data is exclusively accessible to verified internal or external data processors who operate as our infrastructure hosts, payment processing partners, or digital security auditors, under strict contractual confidentiality agreements.

International Information Flow Transfers

International transfers of data deemed necessary for the provision of digital services are managed by applying global technical safeguards, to ensure that your records receive a level of protection equivalent to Italian and European privacy protection standards.

Security Measures and Inherent Limitations

We deploy adequate administrative, organizational, and technological safeguards—including SSL encryption protocols, access-controlled data partitions, and firewall systems—to mitigate the risk of data alteration, loss, or leakage. However, as no digital transmission method over the global Internet network can be classified as totally impenetrable, we cannot offer an absolute guarantee of total data security against highly sophisticated external cyberattacks.

Legal Rights Pertaining to the User

In accordance with applicable data protection parameters in Italy, users enjoy specific individual rights relating to their records:

  • Right of Access: The option to request a full summary and a copy of specific personal data held by us.
  • Right to Rectification: The ability to amend or correct inaccurate, outdated, or incomplete technical records.
  • Right to Erasure: The option to request the removal of personal information where there are no overriding legal or contractual grounds for its retention.
  • Right to Object: The ability to object to specific processing pathways established on the basis of legitimate business interests.

Clarification Requests and Dedicated Contact Details

To submit a formal request concerning your data or to exercise your statutory rights, please communicate directly with our dedicated privacy team via the official email address: sportaza_support@gmail.com

Future Changes to This Notice

This Privacy Notice may be updated periodically to accommodate new platform features or regulatory changes. Any substantial revisions will be announced on this page before they become technically active.